Our Services

The Medical Centre is open to all patients living within our practice boundary in Richmond and some surrounding areas. We work in partnership with our patients aiming to provide the highest standards of medical care. This is evident from the NHS England Patient Survey of our Medical Centre published below:

We welcome new patients and we value our personalised professional relation with our patients, a hallmark of a small practice. 

We believe that a concerted team approach is of paramount importance in inspiring patient confidence, and ensuring compliance and continuity of care.

We offer Primary Care services for our NHS and Private patients. Our GPs assess, diagnose, treat and manage illness. They carry out Health Checks and Screening for diseases and promote general health and wellbeing of our registered patients.

Our GPs act as a patient’s advocate, supporting and representing a patient’s best interests to ensure they receive the best and most appropriate health and/or social care.

Our GPs also provide the link to further health services and work closely with other healthcare colleagues. They may also arrange hospital admissions and referrals to other services and specialists and they link with secondary and community services about patient care, taking advice and sharing information where needed.

CQC ratings

 The last visit from CQC to this practice in November 2017 rated it as “Requires Improving” whilst the previous two visits rates us as “Good”. This is despite the practice scoring some of the highest values in the NHS Patient survey results for this practice.  Their detailed report can be seen by clicking here:  https://www.cqc.org.uk/location/1-507819962.